Help Center

Frequently Asked Questions

How do I list my property?

Visit the "List My Property" section and follow our 5-phase process to get your property live.

How do I receive payouts?

You receive your payout in advance as soon as a reservation is confirmed and the cancellation window has expired. From that moment, funds are released immediately, no matter how far in advance the booking is.

How can I manage my bookings?

Use your owner dashboard to view bookings, update availability, and manage your property calendar.

Can't find what you're looking for? Please contact our support team at support@mongkolasset.com